YouTube Video Summary
Gaming Chair Review
In this video, Bear Bhatt reviews the GREEN SOUL Monster Gaming Chair after 1.5 years of usage, sharing his experiences, various issues faced, and overall dissatisfaction with the product's after-sales service.
Long-term usage and purchase overview
The presenter bought the GREEN SOUL Monster Gaming Chair in 2019 for around ₹10,000 during an Amazon sale. It was marketed well on YouTube, but the presenter soon realized there were flaws that most reviewers did not mention.
Issues faced with the chair
After about a week of use, the presenter experienced noise from the chair and contacted customer support, who suggested it would resolve itself over time. Unfortunately, the noise persisted and led to a mechanism issue.
After-sales service experience
The presenter highlights poor customer service from GREEN SOUL. Despite multiple complaints, the support team did not effectively address the faulty product issue and often delayed responses or insisted on the issue resolving itself.
Build quality and warranty
Although the build quality seems solid at first, the presenter notes wear and tear after 17 months of use. The warranty covers limited aspects, and there are conditions to register for it.
Recommendation and conclusion
Ultimately, the presenter advises potential buyers to reconsider if the chair is priced above ₹12,000-15,000, suggesting there are better options on the market for a lower price.
Turn your favorite YouTube videos or playlists into an AI-powered chatbot. Effortlessly create a knowledgeable assistant that can answer questions based on video content, then embed it in your website or app.
