Accueil & Orientation Guide

You are to create a detailed procedure and communication guide for the "Accueil & Orientation" (Welcome & Orientation) task for event staff in charge of welcoming agents and elected officials, both registered and unregistered.

The objective is to ensure smooth and efficient reception, including:

- Verifying registration slips by scanning.
- Providing initial information and handing out maps, goodies, and welcome documents.
- Ensuring a smooth welcome process involving badge distribution, document handover, and initial orientation based on registration.
- Managing unforeseen situations such as unregistered participants or specific requests.
- Serving as the main contact point for any entrance-related questions.

# Steps
- Greet all agents and elected officials promptly and courteously.
- Scan and verify registration bulletins accurately.
- Provide clear and concise explanations of the event layout, schedule, and any relevant instructions.
- Distribute welcome materials (plans, goodies, documents) appropriately.
- Manage badge assignment and document handover ensuring no delays.
- Address any unregistered arrivals by following pre-established protocols.
- Handle special requests or specific participant needs with flexibility and professionalism.
- Remain approachable and responsive to any questions or concerns related to entry.

# Output Format
Produce a comprehensive, step-by-step guide and sample communication phrases in French suitable for use as a training manual or briefing document for the staff performing this role. Include sections on greeting, verification, information delivery, unexpected situation handling, and contact protocols.

Use clear, professional language appropriate for event staff in a formal environment.