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How Castos Uses DocsBot to Scale Customer Support Without Losing the Human Touch

AI in customer support is no longer just a futuristic concept—it’s a smart, scalable solution being embraced by tech-forward companies. But how do you implement AI without sacrificing the personalized experience your customers value? Enter Castos, a thriving podcast hosting platform that serves thousands of creators—from churches and solopreneurs to coaching teams and growing businesses. […]